RATES/HOURS/DETAILS

DROP-OFF AND PICK-UP PROTOCOL

  • Please call us (847.251.8700) when you arrive for drop-off or pick-up and allow approximately 1-3 minutes for a staff member to come up front.

  • For drop-off, please wait in your vehicle until any other dogs before you have gone in and you see a staff member free to take your dog.  

  • For pick-up, please wait in your vehicle until you see a staff member come up to our front greeting room with your dog.  

  • Please have your dog on a leash at all times when arriving or leaving The Village Dog to ensure everyone's safety.

  • Please have a name tag attached or sewn onto your dog's collar, and ensure that the collar is adequately tightened/secured.

  • If you need any assistance, let us know and we'll be happy to transport your dog to/from your car.   

  • If you don't have access to a mobile phone, please call before you leave your home/office/etc.

  • Payment is due at pick-up.

  • We do not accept credit cards.

RATES

We offer discounted rates to veterans and members of the military.  Please let us know if this applies to you.

DAYCARE RATE:

Offered Monday - Sunday         $35   

 

BOARDING RATE:  (Boarding price includes full-day daycare)                

$65 per dog per night.  NOTE:  SEE BELOW FOR RATES FOR SPRING BREAK, THANKSGIVING, AND CHRISTMAS/NEW YEARS HOLIDAY PERIODS.

$70 per dog per night for Spring Break holiday period, Thanksgiving holiday period and Christmas/New Years holiday period.

Boarding Check-Out Day:  If check-out is during our afternoon pick-up period (hours below), add daycare rate for final day.

  • No credit cards accepted.

  • Payment required at time of pick-up​.

  • If someone other than yourself is picking up your dog, payment must be made at drop-off.

HOURS FOR DROP-OFF AND PICK-UP  (Holiday Hours differ and are listed further below)

No exceptions to our hours (except in the case of an emergency -- please contact us via phone in those instances).  If you're unable to pick up your dog within our hours, your dog will be fed and boarded at our standard rates and you may pick up the next available day during our hours.

 NON--HOLIDAY HOURS:  DROP-OFF AND PICK-UP FOR DAYCARE AND BOARDING  (For holiday hours, see further below.)

Monday - Friday:                    

7:30 am  -  10:00 am     

3:30 pm  -   6:00 pm

Closed for drop-off and pick-up between 10:00 am - 3:30 pm Monday - Friday.

 

Saturday and Sunday:      

10:30 am - 11:00 am 

3:00 pm -  3:30 pm 

Closed for drop-off and pick-up between 11:00 am - 3:00 pm Saturday and Sunday.

                                         

 HOLIDAY HOURS:  DAYCARE DROP-OFF AND PICK-UP 

CLOSED FOR DAYCARE:  Easter Sunday, July 4, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day.

Presidents' Day Hours:                                                                  7:30am - 10:00am  and  3:30pm - 6:00pm

Memorial Day, Fourth of July, and Labor Day Hours:                         10:30am - 11:00am  and  3:00pm - 3:30pm

 

 HOLIDAY HOURS:  BOARDING DROP-OFF AND PICK-UP 

No exceptions to our hours (except in the case of an emergency -- please contact us via phone in those instances).  If you're unable to pick up your dog within our hours, your dog will be fed and boarded at our standard rates and you may pick up the next available day during our hours.

CLOSED FOR DROP-OFF/PICK-UP:   July 4, Thanksgiving Day, Christmas Day, New Year's Day.

Spring Break, Thanksgiving, and Christmas periods:                  Late morning and afternoon pick-ups may be available.

Easter Sunday, Memorial Day, Fourth of July, and Labor Day:     10:30am - 11:00am  and  3:00pm - 3:30pm

Christmas Eve and New Year's Eve:                                       10:30am - 11:00am 

ADDITIONAL DETAILS

FOR BOARDING, PLEASE PREPARE FOOD AS FOLLOWS:

  • Measure out the adequate amount of food your dog will need for their meals during their visit.  You don't need to bag meals individually.  Excess food won't be returned.  If enough food is not supplied, we will provide food at $5 and up per meal.

  • Please put the food in a container you don't need returned --- plastic/paper bags,etc.  You don't need to bag meals individually.  Write your dog's first and last name on the bag.  We'll transfer your dog's food to a foodsafe container designated for your dog.

  • Do not send any containers or items you want returned.  Please do not send can covers, scoops, bowls -- we have these items.

FOR MEDICATIONS OR SUPPLEMENTS:

  • Notify us at drop-off that you have included medication/supplements with their food, and advise us as to what type of medication it is.

  • Include a note in the main food bag with instructions regarding the type of medication and the administration of the medication/supplements you've provided.

A VIEWING OF OUR PLAY / SLEEP ROOMS IS DONE AT THE TIME OF A TEMPERAMENT EVALUATION:

Monday - Saturday by appointment.

FEEDING NOTES:

  • No additional charge for special dietary feeding requirements.

  • In instances where we provide dog food, $5 and up per meal.  

Owners must provide a vet record of current vaccinations for rabies, distemper, and bordetella. Titer test accepted as an alternative for the distemper vaccination. 

A name tag/name embroidered is required on your dog's collar.

 

Puppies accepted after they have all required vaccinations as well as the parvovirus vaccination, usually this is by 4 months old.

 

Prior to daycare or boarding for the first time, dogs must pass a brief temperament evaluation.  An evaluation can be done the morning of a first daycare visit.

 

Prior to boarding for the first time, dogs are required to attend either a full-day or half-day of daycare (rates applied).  This allows your dog to meet other pack members and become familiar with our place in order to ensure their comfort which translates into a good nights' sleep for everyone during their stay with us.

The Village Dog is a luxurious 8,000 sq.ft. indoor and outdoor North Shore destination where we offer the ultimate alternative in boarding and daycare for discerning owners.  Cage-free and kennel-free at all times.